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Privacy Policy

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Last updated: August 7, 2026

This Privacy Policy (“Policy”) describes our policies and procedures on the collection, use and disclosure of your information when You use the Service and tells You about your privacy rights.

We use your personal information to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. Our Terms and Conditions at https://gethealthier.ai/terms also apply to your use of the Service.

Healthier is a consumer wellness and lifestyle application. It is not a medical device, clinical laboratory, or healthcare provider, and this Policy should be read together with the medical and AI disclaimers in our Terms.

1. Interpretation and Definitions

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1. Interpretation

The words of which the initial letter is capitalized have meanings defined under the Definitions section. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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2. Definitions

For the purposes of this Privacy Policy:

  1. “Account” means a unique account created for You to access our Service or parts of our Service.
  2. “Affiliate” means an entity that controls, is controlled by or under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  3. “Application” means the software program developed and provided by the Company referred to as Healthier.
  4. “Company” means Wisery Pte. Ltd., 68 Circular Road, #02-01, Singapore (referred to as either "the Company", "we", "us" or "our" in this Privacy Policy).
  5. “Country” means Singapore.
  6. “Device” means any digital device that can access the Service such as a computer, a cellphone or a digital tablet.
  7. “Personal Data” means any information that relates to an identified or identifiable individual.
  8. “Service” means the services provided by the Company, as described on https://gethealthier.ai website and the Application.
  9. “Sensitive Personal Data” / health-related data means categories of Personal Data that may receive heightened protection under applicable law and, in the context of our Service, may include: fitness and wellness metrics; laboratory results and biomarker data; medications and related schedules; health conditions You disclose; precise location and workout route/GPS data; biometric-adjacent measurements (such as heart rate, body composition, or blood glucose) You choose to provide or sync; account credentials; and other information treated as sensitive or special-category data under applicable law. We process such data only as needed to provide features You use and as described in this Policy. We are not a “covered entity” or “business associate” under the U.S. HIPAA regime merely by offering a consumer wellness app; if HIPAA or similar regimes apply to a particular arrangement, additional terms may apply.
  10. “Third Party Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service are used (including but not limited to Message Polly / Polly Technologies FZ-LLC and the providers listed in this Policy).
  11. “Usage Data” means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  12. “You” or “your” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Collecting and Using Your Personal Information

1. How we collect information

The information we collect depends on how You interact with us, the Services You use, and the choices You make. We collect information about You from different sources and in various ways when You use our Services, including information You provide directly, information collected automatically, information from third-party data sources (such as Apple Health, Health Connect, sign-in providers, or imports You authorize), and data we infer or generate from other data (including AI-generated estimates and interpretations).

2. Types of Data Collected

1. Account and Personal Data

While using our Service, we may ask You to provide us with certain Personal Data that can be used to contact or identify You. Personal Data collected by us includes, but is not limited to:

  1. Common personal information and identifiers: Name, username or alias, and contact details such as email address, postal address, and phone number.
  2. Authentication data: identifiers from Apple Sign-In, Google Sign-In, email/password, or similar methods, and Device information associated with your Account.
  3. Demographic data: age, gender, and similar demographic details You provide.
  4. Contents and files: photos, documents, audio, video, or other files You upload on the Application.
  5. Contents of communications: messages You send in chats, voice sessions, and other in-app communications.

2. Onboarding Profile and Preferences

We may collect goals, activity level, dietary preferences or restrictions, unit preferences, and health conditions or life stages You choose to disclose during onboarding or settings (for example pregnancy, breastfeeding, PCOS, menopause, diabetes type, blood pressure, cholesterol, thyroid, kidney conditions, disordered-eating history, or free-text notes). We use this information to personalize the Service and to inform safety-oriented coaching behavior.

3. Fitness, Wellness and Nutrition Data

Fitness and Wellness Data includes data You provide related to your dietary habits, food logs, fitness activity, fitness goals, lifestyle (e.g., sleeping habits), height, weight, measurements, fitness level, BMI, biometric-adjacent data, and similar types of data relating to physiological condition and activity. You may also provide photos, audio, or text notes to log meals or workouts. When You use a Device that is connected to the Internet, we may collect heart rate, activity trackers, and other Devices or wearables information that integrate with the Services. We collect this data to provide the Services and to tailor features, reporting, coaching, and product recommendations.

Nutrition logs may include estimated calories, macronutrients, micronutrients, barcode or catalog items, supplement auto-logs, and data imported from third-party sources You authorize (for example MyFitnessPal diary import where available). Workout or activity data may also be imported from connected fitness services You authorize (for example Strava, where available), including activity type, duration, distance, and related metrics.

4. Health Platform Data (Apple Health / Health Connect)

Upon your explicit authorization, we may access information from Apple Health and/or Health Connect, which may include (depending on permissions You grant):

  1. Date of birth
  2. Gender
  3. Height and weight
  4. Step count
  5. Sleep
  6. Exercise and workout data (e.g. duration, type, intensity, distance)
  7. Exercise routes / GPS workout paths
  8. Heart rate and related series; resting heart rate; VO2 max
  9. Blood glucose, body fat percentage, lean body mass
  10. Active, basal and total calories burned
  11. Distance, elevation, speed, power, cadence, floors climbed
  12. Hydration levels, water consumption and nutritional data

We may also write certain data back to Apple Health or Health Connect when You enable those features (for example nutrition, weight, hydration, blood glucose, or body fat, as offered). You can enable or disable access at any time through your Device settings and, where available, in the Application.

5. Biomarkers and Laboratory Materials

If You use biomarker features, we may collect:

  1. Laboratory report PDFs, images, or similar files You upload
  2. Extracted marker names, values, units, reference ranges, collection dates, and lab metadata
  3. Automated classifications, AI-generated findings, severity or posture indicators, doctor-discussion prompts, and related insights
  4. Retest dates, reminder preferences, and summary biomarker state stored with your Account
  5. Interactions with third-party blood-test or lab provider links (for example click events), which are subject to those providers’ own policies

Lab Materials are stored in secured cloud storage associated with your Account. Extraction and interpretation are performed using automated systems (including Google Gemini and OpenAI, as described below) and are not a substitute for clinical care. See our Terms for medical disclaimers.

6. Medications (including GLP-1)

If You use medication features, we may collect medication names (including GLP-1 and related therapies where offered), dose forms, schedules, reminder settings, and related adherence or reminder events. This information is used to power reminders and coaching context You request—not to prescribe or dispense medication.

7. Location, Maps, and Workout Routes

With your permission, we may collect approximate or precise Device location and/or workout route polylines from health platforms. We may reverse-geocode coordinates to place labels and display routes on maps using Mapbox (or similar map providers). If You use share features, we may generate and store shareable media derived from route data (such as flyover videos or images). Disabling location or health permissions may limit these features.

8. AI Communications and Generative Features

When You use AI coaching or related features, we may process chat history, multimodal attachments (such as meal photos), voice audio for realtime or transcription features, context snapshots drawn from your Account (for example recent meals, workouts, medications, or biomarker summaries), moderation signals, and generated outputs (including charts, files, or suggested actions). Voice audio is processed to provide the session/feature and is retained only as needed to operate the Service (including as part of conversation history where stored).

If You use “Future Me” or similar illustrative image features, we may process photos You provide and generate predicted or stylized images using AI providers; those inputs and outputs are stored as needed to deliver the feature and are subject to the same medical/wellness disclaimers in our Terms (they are not clinical predictions).

9. Usage Data

Usage Data is collected automatically when using the Service.

  1. Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  2. When You access the Service by or through a mobile Device, we may collect certain information automatically, including, but not limited to, the type of mobile Device You use, your mobile Device unique ID, the IP address of your mobile Device, your mobile operating system, the type of mobile Internet browser You use, and other similar data.
  3. We may also collect information that your browser sends whenever You visit our Service or when You access the Service by or through a mobile Device.
  4. While using our Application, in order to provide features of our Application, we may collect, with your prior permission (i) information from your Device's phone book (contacts list) solely to help You invite friends You choose—we do not spam your contacts; (ii) pictures and other information from your Device's camera and photo library; (iii) microphone audio for voice logging or coaching features You initiate.
  5. In addition to standard usage tracking, we utilize first-party, server-side tracking to measure campaign performance. Behavioral events and identifiers (such as email addresses or phone numbers) collected on our platform may be processed securely on our servers and hashed (using industry-standard hashing such as SHA-256) before being transmitted to advertising partners like Meta. This infrastructure may be facilitated by our third-party provider, Message Polly.

10. Engagement, Notifications, and Payments

We may collect streak, award, todo, and similar engagement data; push notification tokens; reminder schedules (logging, medication, biomarker retest, coaching, invites); and subscription/entitlement status. Payments for App Store and Google Play purchases are processed by Apple, Google, and/or RevenueCat. Web purchases may be processed by Stripe or similar processors. We receive subscription status and related billing metadata needed to provide paid features; full payment card details are typically handled by the applicable store or processor, not stored by us.

11. Analytics, Experiments, and Diagnostics

We use analytics, attribution, experimentation, and crash-reporting tools to operate and improve the Service. Depending on platform, these may include Amplitude, AppsFlyer, Firebase Analytics, Statsig, and Sentry. These tools may receive Device identifiers, event data, experiment assignments, performance metrics, and crash logs for purpose-limited analytics, product improvement, marketing attribution, and reliability.

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3. Use of Your Personal Data

Except as described in this Privacy Policy, we collect your information through the Services when You choose to provide such information or authorize integrations, such as when You subscribe to our Services or enable health, location, or AI features. The Company may use personal information for the following purposes:

  1. To provide and maintain our Service, including meal and workout logging, insights, and account functionality.
  2. To manage your Account as a user of the Service.
  3. For the performance of a contract, compliance and undertaking of the subscription contract for the Services You have subscribed through the Application or website.
  4. To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
  5. To personalize coaching, plans, reminders, and recommendations.
  6. To extract and interpret Lab Materials You upload and to display biomarker findings, summaries, and retest reminders.
  7. To provide medication reminders and related convenience features You enable.
  8. To map workout routes, reverse-geocode places, and generate share media You request.
  9. For safety moderation of AI interactions and to surface informational crisis resources where appropriate.
  10. For management and administration purposes, including engaging in internal research and development to analyze and improve our products and Services.
  11. To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
  12. To manage your request sent to us by You.
  13. For security, fraud prevention, debugging, and enforcing our Terms.
  14. We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

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3.8 ### AI processing, improvement, and training

  1. Feature operation. Our Application personalizes your experience by leveraging third-party large language model and related AI APIs—primarily OpenAI and Google Gemini, and other AI processors we may use to operate features (for example certain text-processing workloads). For personalization and automation (e.g. AI Chat/Coach, voice sessions, meal photo/text analysis, biomarker extraction/interpretation, proactive messages), we send relevant inputs—which may include health metrics, messages, images, audio, Lab Materials, and Account context—to those providers in order to obtain a response or structured output.
  2. Our product improvement. We may use de-identified and/or aggregated data that cannot reasonably be used to identify You to improve Healthier’s own Services, quality, and safety.
  3. No sale of Personal Data. We do not sell your Personal Data.
  4. Third-party foundation-model training. We configure AI providers, where the product and contract allow, so that API inputs are used to provide the Service under the provider’s terms and data-processing terms, and not to train their public foundation models on your identifiable health content. We do not use uploaded Lab Materials or other identifiable health content to train third-party foundation models unless (a) the provider’s applicable API terms provide for business/zero-retention processing without such training, or (b) You give separate consent. You should also review the privacy policies of OpenAI, Google, and any other AI provider involved in a feature You use.
  5. Processing may occur on servers located outside your country, including in the United States and other regions where our providers operate.

4. Sharing of Your Personal Data

We may share your personal information with the following:

  1. Service Providers who process data on our behalf, including (as used for the Service):
  • Cloud infrastructure: Google Firebase / Google Cloud (authentication, database, storage, functions, messaging, analytics)
  • AI providers: OpenAI, Google Gemini, and other AI processors used to operate features
  • Maps and geocoding: Mapbox
  • Payments and entitlements: Apple, Google, RevenueCat, Stripe (as applicable)
  • Analytics, attribution, experiments, and diagnostics: Amplitude, AppsFlyer, Firebase Analytics, Statsig, Sentry
  • Communications: Apple Push Notification service, Firebase Cloud Messaging / Expo push, Twilio, WhatsApp/Business messaging, and email providers
  • Fitness imports: MyFitnessPal, Strava, and similar services You choose to connect
  • Advertising measurement: Meta and Message Polly (hashed identifiers as described above)
  • Other vendors that help us host, secure, support, or improve the Service
  1. Apple Health / Health Connect: We permit Users to synchronize certain data to and from these platforms when enabled. Users can enable and disable this feature anytime in the Application and Device settings.
  2. Linked partners, coaches, or organizations: If You connect your Account to a partner, coach, trainer, or organization, we may share relevant Account, activity, nutrition, fitness, health, biomarker, and related data with that linked party as disclosed in the Application for as long as the link remains active.
  3. Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  4. Business partners and promotions: We may share information with advertising partners, business partners, vendors and suppliers to offer You certain products, services or promotions, including third-party lab or blood-test provider links You choose to open (those providers have their own privacy policies).
  5. Other users: When You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  6. With your consent: We may disclose your information for any other purpose with Your consent.
  7. Legal and safety: As described in the Disclosure section below.

5. Security

Ensuring the safety of your data is our prime concern. We employ security protocols in partnership with our infrastructure and AI providers to protect the integrity and security of your data. Your data will neither be sold, shared, nor distributed to any unrelated third party, except as mandated by law, as described in this Policy, or with your direct approval. Our health-platform integrations are intended to conform to Apple’s and Google’s applicable usage guidelines and terms of service. At any point, You can revoke our access to Apple Health or Health Connect via your Device settings (and, where available, in the Application). We encourage You to routinely scrutinize and manage the permissions You grant to third-party applications.

Lab Materials and other sensitive files are stored in secured cloud storage associated with your Account and access-controlled in our systems. Absolute security cannot be guaranteed. Thus, any warranties or assurances regarding complete safeguarding of your data are disclaimed, to the maximum extent permitted by applicable law.

You can improve the security of your information and any Accounts You have with the Services by creating strong passwords that only You know, closing Accounts after You are done using them on shared Devices, and not accessing the Services over unsecured networks. You are solely responsible for any activity that occurs through your Account, whether or not You authorized the activity. Please notify us if You become aware of unauthorized use of your password or Account.

6. Data Protection Mechanisms

We take the protection of your Personal Data seriously and implement a variety of security measures to maintain the safety of your Personal Data when You enter, submit, or access your Personal Data. These measures include but are not limited to:

  1. Encryption: Data transmitted between your Device and our Servers is encrypted using Secure Sockets Layer (SSL) / Transport Layer Security (TLS) technology.
  2. Access Controls: Access to Personal Data is restricted to authorized personnel only, based on their job responsibilities.
  3. Regular Reviews: We regularly review our data collection, storage, and processing practices, including physical and logical security measures, to guard against unauthorized access to systems.
  4. Secure Storage: We use secure methods to store your data, both in transit and at rest, to protect it from unauthorized access and breaches, including cloud storage controls for Lab Materials and account-tied files.

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7. Retention of Your Personal Data

The Company will retain your Personal Data only for as long as your Account is active or as needed to provide You Services, or as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Voice audio for realtime sessions is processed to deliver the feature and retained only as needed for that purpose or as part of stored conversation history where applicable. Lab Materials and biomarker records remain until You delete them or delete your Account, subject to backup and legal retention needs.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

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8. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your state, province, Country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Our primary hosting context is Singapore; subprocessors (including AI, maps, analytics, and cloud providers) may process data in the United States, European Union, and other regions.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps that are reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a Country unless there are adequate controls in place including the security of your data and other personal information.

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9. Delete Your Personal Data and Your Rights

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about You. Our Application provides the ability for You to delete certain information directly within the Application (including, where offered, individual biomarker reports and Account deletion). Upon requesting account deletion, your primary account data will be deleted instantly. However, please note that some data held securely in backups or by our authorized third-party service providers (such as our analytics and communication platforms) may take up to 60 days to be permanently deleted.

You may update, amend, or delete your information at any time by signing in to your Account, if You have one, and visiting the Account settings section that allows You to manage your personal information. You may also contact our support team to request access to, correct, or delete any personal information that You have provided to us.

Depending on your location, You may have additional rights under applicable law (for example under Singapore’s PDPA, the EU/UK GDPR, or U.S. state privacy laws such as the CCPA/CPRA), which may include rights to access, correct, delete, restrict, or object to certain processing, and to lodge a complaint with a supervisory authority. To exercise these rights, contact us at hello@gethealthier.ai. We will respond in accordance with applicable law. We do not discriminate against You for exercising privacy rights.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis for its retention, such as for compliance with regulatory requirements or to protect the security and integrity of our Service.

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10. Disclosure of Your Personal Data

1. Business Transactions

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

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2. Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

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3. Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  1. Comply with a legal obligation
  2. Protect and defend the rights or property of the Company
  3. Prevent or investigate possible wrongdoing in connection with the Service
  4. Protect the personal safety of Users of the Service or the public
  5. Protect against legal liability

11. Children's Privacy

We are committed to protecting the privacy of children. Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that your child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our databases as required by applicable law. If we need to rely on consent as a legal basis for processing your information and your Country requires consent from a parent, we may require your parent's consent before we collect and use that information. Note that our Application Terms also require users to be at least 17 to register for the Application (or such greater age required locally).

12. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. This Policy does not apply to the privacy practices of other parties or their websites, apps, or other services. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services (including lab providers, app stores, Mapbox, AI providers, messaging platforms, and health platforms).

13. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. When we do so, we will post the updated Policy here with a new “Last updated” date. For material changes affecting processing of sensitive health-related data, we may also provide notice in-app or by email when practicable.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. By continuing to use or otherwise interact with the Services after an update to this Privacy Policy is posted, You agree that we may process your information in accordance with the updated Policy.

14. Contact Us

If You have any questions about this Privacy Policy or our privacy practices, You can contact us: